Now that the Google Gears beta has arrived, there seems to be a lot of excitement out in webland about its possibilities, and the introduction of online/offline access with the same application. Pardon me if I refrain from jumping up and down.
There are a couple of things that are tempering my enthusiasm for the latest buzz about how the web will change the world. First, this really is not a new concept. Salesforce.com has had an offline module for a couple of years now. Nine years ago my company had a product that allowed healthcare workers to log case information via one web-based interface, whether they were online or off. It was all MS technology and was not incredibly difficult to implement. Of course I understand the technology has advanced - cross platform, even cross application access are some of the new possibilities. Still, I don’t think the concept or execution is groundbreaking or game-changing for the business, maybe just a little easier for IT to implement and deploy.
Secondly I’m not convinced Microsoft is of the mind to give up the desktop just yet. And really, this is where Google probably wants to head (in closed door meetings in Mountain View at least) . Providing cross platform applications with the richness and autonomy of desktop applications would certainly take aim at reducing the core value of the OS. Why else would we not have seen MS Gears or OfficeWeb 6 years ago? Because MS didn’t have the foresight or execution ability? I think not. MS will continue to ensure that you want Windows Whatever on your desktop.
Third and most importantly, cool technology aside, how critical is this to the business? What percentage of people in any given enterprise spend so much time disconnected they would greatly benefit from offline access to not necessarily up to date information? I’ll venture a guess that it is not enough to warrant enterprises making significant investments, or they would have done so years ago. Sometimes we lose sight of the actual value of technology as the hype cycle creeps upwards.
Finally, since this is an Information blog, what does this do to enhance the value, relevance, or timeliness of information (the fuel for the enterprise). Maybe I am missing it, but I don’t see it.
So, pardon my lack of excitement about Google Gears or Adobe Apollo. I’ll save my giddiness for the day Google, MS, or some other software vendor introduces a technology that helps me do my job better, not just in more places.
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